Thanks to Microsoft, RPA is going mainstream.
Phil Fersht of HFS Research posted an interesting development in RPA’s technology adoption. https://www.horsesforsources.com/rpa-is-alive_030321 From my perspective; for a technologies to become widely used (like e-mail and smartphones) they must be; 1. easy to use, 2. offer a high value to cost ratio and 3. must have an enabler that can scale them. RPA’s primary…